Century Customer Care

Century Customer Care Maintenance Plan  

Most major repairs can be avoided with regular maintenance. A heating and cooling maintenance can save you on future costly repairs.  Have peace of mind knowing your system is operating at its peak performance, schedule a maintenance today! 
Here at Century Services Heating & Cooling Experts, we pride ourselves in providing the highest-caliber customer service. We strive to maintain 100% customer satisfaction in all aspects of our business. And our Century Customer Care maintenance plans are no exception. 

We know you will be impressed every time you come in contact with our staff and our maintenance program is an excellent opportunity to prove it. There are a lot of reasons to have regular maintenance performed on your system. Just like changing the oil in your car, having a trained expert tune-up your heating and cooling system will make it last longer and run better every day. 

Contact us today at 828-466-2112 to get enrolled today!

Some of the Benefits of Belonging to Our Maintenance Program

  • Priority scheduling (Same-day service if problem reported by 10:00 AM)
  • 15% discount on any service work performed
  • No overtime charges ever
  • Improved indoor air quality with a cleaner system
  • Peace of mind that you are saving energy and helping the environment
  • Regular carbon monoxide inspections protect your health
  • This agreement will satisfy manufacturer’s warranty terms
  • 2-year repair guarantee on any repairs made while agreement is active
  • 1 % accrued per year towards future system replacement (up to a total of 10%)
  • Avoid most breakdowns altogether with regular inspections

What is Century Customer Care?

Century Customer Care is a maintenance plan for your home or office heating and cooling equipment. It is prepaid and will help eliminate those crisis situations on extreme temperature days. 

At the heart of the program is our expert technician. They will thoroughly clean and inspect all functions and components of your gas furnace, electric furnace, air conditioner and heat pump. No matter what brand your system is, we can keep it operating at its peak. These inspections will be twice a year and heating and cooling will be checked each time.
 
So, no matter what time of year it is, you'll know you will be comfortable. We will even remind you when it is time, so it's one less thing to worry about, and our staff will make an appointment that is convenient to your schedule. Join our program today for just $149 per system and all additional systems are covered for just $109

Our 25-Point Inspection Includes:

  • Check and visually inspect heat exchanger
  • Clean and adjust burner assembly
  • Clean ignition system
  • Take refrigerant pressures
  • Clear drain lines and test condensate pumps
  • Test starting capabilities
  • Make sure all safeties operate properly
  • Clean or replace air filters when supplied
  • Check for proper draft or flue blockages
  • Test blower components, cleaning wheel and oiling motor
  • Check for proper air flow
  • Tighten electrical connections
  • Measure amp draw and test capacitors
  • Check moving parts for wear
  • Inspect fan blade for stress cracks
  • Test thermostat operation and accuracy
  • Clean indoor coil if accessible (extensive cleaning is additional)
  • Clean outdoor coil (extensive cleaning is additional)
  • Test water overflow safeties
  • Measure temperature difference
  • Visually inspect ductwork
  • Adjust gas pressure
  • Test defrost cycle
  • Test emergency heat operation
  • Monitor system operation
Call 828-466-2112 Today for a FREE Quote on Your New Heat Pump Installation!
100% customer satisfaction guarantee

1-year warranty on all services and repairs

2-year warranty on all services and repairs when you're part of our convenient maintenance program

Tune-up Special

$79.00
Call 828-466-2112 today and have peace of mind your system is operating at its best performance!
An annual tune-up on your heating and cooling system can improve efficiency and comfort.
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